Services

Friendly, Live Personalized Agents

Highly skilled and specially trained agents interact with your callers in a professional and friendly demeanor. ASC’s polite staff obtains mandatory and accurate information which is reliably transmitted to your office or after hour on-call staff.

Situational Awareness & Dispatching

ASC’s NEW Situational Awareness Feature (SAF) has propelled us as the Industry Leader by encoding customizable and time sensitive instructions. This unique feature guides ASC’s agents to process every call efficiently, regardless of the limitless number of scenarios your office and the ASC staff will handle within a single day.

Front Desk Automation

Allow ASC to create a highly refined and professional auto answer environment allowing for the possible segregation of call volume. Our unique Asterisk-based technology is the world leading telecom IP-PBX and allows for unlimited features, such as, voicemail to email for non urgent calls and hosted phone extensions readily available from anywhere in the world.