866.433.3219

QUALITY

FREE TRIAL PERIOD
As a service provider, Answering-Service.com MUST offer a FREE TRIAL allowing your office to sample our quality. Upon the completion of the Free Trial Period, detailed call logs are evaluated and provided for review. Your customizable rate will be dependent upon the specific data within the call logs. Suggestions will also be available for additional cost cutting alternatives.

Periodic Agent Review
Every agent and supervisor is statistically evaluated hourly and compared to shift, daily, and company wide goals. In addition, random call recordings are spot checked for efficiency, accuracy and politeness.

Advanced Technology (www.TASterix.com)
The only Answering Service to develop inhouse proprietary software and win Connections Magazine Innovation Award. Additional features and enhancements are suggested daily by our staff in order to faciliate the accuracy and efficiency in handling client calls. These features provide a cost competative and feature rich advantage for our call centers.