Call us Today 888.289.2202

We help you EVERYDAY

  • Emergency Maintenance Calls
  • Routine Maintenance Requests
  • Leasing Calls
  • Lockouts / Card Access
  • Leaks and Floods
  • Vendor Deliveries
  • Rent Issues
  • Security
  • Noise Complaints
  • Parking
  • Alarms
  • Fire
  • Electric
  • Hot Water Issues
  • Snow and Ice Removal
  • Heat Issues
  • A/C Issues

"This is to testify that our answering service has been the service of our choice for the past several years. We have had nothing but excellent service and professionalism from the company and the staff working for them. They take their responsibilities seriously and make every call their priority. I would recommend them for all your business answering service needs"
Mimi Hartman, Property Manager
Governor Sproul Apartments

Property Management Calls Services

Just ask us.... We’ll create a solution that is
specific to your needs

Services

We Make It Easy

Highly skilled and trained agents within the property management industry interact with your callers and staff in a professional, friendly, and courteous demeanor. Tenant Calls (TCC) polite staff obtains mandatory and accurate information which is reliably transmitted to your office or after hour on-call staff.

In addition, integration with your software to access maintenance, schedule, and leasing web portals eliminates the duplication of work and provides a seamless transfer of data between TCC and your office or properties.

Situational Awareness & Dispatching

TCC’s NEW Situational Awareness Feature (SAF) has propelled us as the Industry Leader by encoding customizable and time sensitive instructions. This unique feature guides our agents and staff to process every call efficiently, regardless of the limitless number of scenarios your office and the TCC staff will handle within a single day.

Front Desk Automation

Allow TCC to create a highly refined and professional auto answer environment allowing for the possible segregation of call volume. Our unique Asterisk-based technology is the world leading telecom IP-PBX and allows for unlimited features, such as, voicemail to email for non-urgent calls and hosted phone extensions readily available from anywhere in the world.