"This is to testify that our answering service has been the service of our choice for the past several years. We have had nothing but excellent
service and professionalism from the company and the staff working for them. They take their responsibilities seriously and make every
call their priority. I would recommend them for all your business answering service needs"
Mimi Hartman, Property Manager
Governor Sproul Apartments
Highly skilled and trained agents within the property management industry interact with your callers and staff
in a professional, friendly, and courteous demeanor. Tenant Calls (TCC) polite staff obtains mandatory and accurate
information which is reliably transmitted to your office or after hour on-call staff.
In addition, integration with your software to access maintenance, schedule, and leasing web portals
eliminates the duplication of work and provides a seamless transfer of data between TCC and your office or properties.
TCC’s NEW Situational Awareness Feature (SAF) has propelled us as the Industry Leader by encoding customizable and time sensitive instructions. This unique feature guides our agents and staff to process every call efficiently, regardless of the limitless number of scenarios your office and the TCC staff will handle within a single day.
Allow TCC to create a highly refined and professional auto answer environment allowing for the possible segregation of call volume. Our unique Asterisk-based technology is the world leading telecom IP-PBX and allows for unlimited features, such as, voicemail to email for non-urgent calls and hosted phone extensions readily available from anywhere in the world.