"We have been with you for over 12 years. I am always impressed with your friendly,
professional and helpful staff…all interactions have been very positive.
You are the best answering service that I have ever had."
Vera Thibault, Property Manager
Tunbridge & Media
Station Apartments
Every agent and staff member are evaluated daily and compared to company-wide goals and milestones. Random monitoring aids in the evaluation of staff efficiency, accuracy, and professionalism.
TCC is the only answering service to develop in house proprietary software and win awards for it, such as the
Connections Innovation Award. TASterix software provides unique proprietary features which have helped to
propel TCC as the unique industry leader. The TCC staff has weekly meetings to generate software
enhancements that respond to the client's needs. This software's uniqueness provides TCC with the most
sophisticated software available while simultaneously allowing for a cost competitive advantage over our competitors.