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We help you EVERYDAY

  • Plumbers
  • Electricians
  • Towing
  • Auto Body
  • General Contractors
  • Veterinarians
  • Mortgage Brokers
  • Law Firms
  • Alarm Companies
  • Septic Companies
  • Security Guard Agencies
  • Waste Management
  • Software and Technology Companies
  • Religious Organizations

“You are not just our answering service. You are my office and staff. My company day to day operations would not run if your friendly staff were not there to capture my calls throughout the day. ”
George Walsh, Owner
Walsh Septic

Professional Services Calls Services

Just ask us.... We’ll create a solution that is
specific to your needs

Services

We Make It Easy

Highly skilled and trained agents within the professional service industry interact with your callers and staff in a efficient, friendly, and courteous demeanor. Professional Service Calls (PSS) polite staff obtains mandatory and accurate information which is reliably transmitted to your office or after hour on-call staff.

In addition, integration with your software to access scheduling, maintenance, and customer web portals eliminates the duplication of work and provides a seamless transfer of data between PSS and your office(s).

Situational Awareness & Dispatching

PSS’s NEW Situational Awareness Feature (SAF) has propelled us as the Industry Leader by encoding customizable and time sensitive instructions. This unique feature guides our agents and staff to process every call efficiently, regardless of the limitless number of scenarios your office and the PSS staff will handle within a single day.

Front Desk Automation

Allow PSS to create a highly refined and professional auto answer environment allowing for the possible segregation of call volume. Our unique Asterisk-based technology is the world leading telecom IP-PBX and allows for unlimited features, such as, voicemail to email for non-urgent calls and hosted phone extensions readily available from anywhere in the world.