Call us Today 866.333.7922

We help you EVERYDAY

  • Secured SMS Messaging
  • Patient Lookup
  • Intergy Trained
  • Instant and Direct Messaging
  • Overflow
  • Emergency After-hours Calls
  • Customizable Situations
  • Mistake Tracking
  • Office Status Scheduling
  • Fax / Email Scheduling
  • On Call Scheduling
  • Detailed Dispatch Logs
  • Vacation De-Activation

“Our relationship is one of consistent reliability. When I leave my office each evening, I know my after-hours emergency phone calls are handled exactly the same way our patients are accustomed to during our normal working hours! ”
Dawn Cuffee, Office Manager
Drs Steingard and Testa

Medical Calls Quality

Just ask us.... How we insure quality every time

Quality

Periodic Agent Review

Every agent and staff member are evaluated daily and compared to company-wide goals and milestones. Random monitoring aids in the evaluation of staff efficiency, accuracy, and professionalism.

Advanced Technology (www.tasterix.com)

PCC is the only answering service to develop in house proprietary software and win awards for it, such as the Connections Innovation Award. TASterix software provides unique proprietary features which have helped to propel PCC as the unique industry leader. The PCC staff has weekly meetings to generate software enhancements that respond to the client's needs. This software's uniqueness provides PCC with the most sophisticated software available while simultaneously allowing for a cost competitive advantage over our competitors.