“We have used our service for over 18 Years. We feel they have given us competitive pricing,
dependable service and have been responsive to our needs. Our families depend on this.”
Jodi Asherman,
Community Director
Wordsworth Placement Services
Healthcare Calls (HCC) is 100% HIPAA Compliant and has developed unique and encrypted technology allowing your office and on call staff to retrieve urgent and non-urgent messages safely and securely via email or smart phones.
Highly skilled and trained agents within the healthcare industry interact with your callers and staff in a
professional, friendly, and courteous demeanor. HCC’s polite staff obtains mandatory and accurate information
which is reliably transmitted to your office or after hour on-call staff.
In addition to “Making It Easy”, Healthcare Calls (HCC) agents are familiar with and understand Medical
Terminology utilized everyday within your profession. Terminology like:
HCC’s NEW Situational Awareness Feature (SAF) has propelled us as the Industry Leader by encoding customizable and time sensitive instructions. This unique feature guides our agents and staff to process every call efficiently, regardless of the limitless number of scenarios your office and the HCC staff will handle within a single day.
Allow HCC to create a highly refined and professional auto answer environment allowing for the possible segregation of call volume. Our unique Asterisk-based technology is the world leading telecom IP-PBX and allows for unlimited features, such as, voicemail to email for non-urgent calls and hosted phone extensions readily available from anywhere in the world.