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We help you EVERYDAY

  • Secured SMS Messaging
  • HIPPA Compliant
  • Instant Direct Messaging
  • Timed Dispatch
  • Patient Lookup
  • Intergy Trained
  • Customizable Situations
  • Mistake Tracking
  • Office Status Scheduling
  • Fax/Email Scheduling
  • On Call Scheduling
  • Detailed Dispatch Logs
  • Vacation De- Activation

“It is my pleasure working with my answering service for all these years. Throughout this time, we have had the pleasure of always receiving the best of service. The agents are always efficient and polite to our patients.”
Herb Weiss, Owner
Reisterstown Physical Therapy

Healthcare Calls Quality

Just ask us.... How we insure quality every time


Periodic Agent Review

Every agent and staff member are evaluated daily and compared to company-wide goals and milestones. Random monitoring aids in the evaluation of staff efficiency, accuracy, and professionalism.

Advanced Technology (

HCC is the only answering service to develop in house proprietary software and win awards for it, such as the Connections Innovation Award. TASterix software provides unique proprietary features which have helped to propel HCC as the unique industry leader. The HCC staff has weekly meetings to generate software enhancements that respond to the client's needs. This software's uniqueness provides HCC with the most sophisticated software available while simultaneously allowing for a cost competitive advantage over our competitors.